Category

Lived Operations

How small teams actually operate day to day.

A long paper receipt coiled on the floor, unread, spilling from a till.

Nobody Reads the Long Update

After a missed deadline, teams write more: daily standups, longer reports, detailed minutes. It decays faster than what it replaced, and for a specific reason.

Odile Rennick
An empty desk with a dark monitor after an employee has left the office for the last time

What Happens to Your Projects When Someone Leaves

The exit interview covers laptops and access cards. It rarely covers the fact that the only record of why a client decision was made lived in one person's head, and that head is now working somewhere else.

Odile Rennick

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