
How to Track Client Approvals Without Digging Through Email
"Looks good!" in a two-week-old email thread is not an approval record. Here's what a durable one actually needs, and how to build it with requests instead of chasing threads.
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Problems teams hit before they buy another tool.

"Looks good!" in a two-week-old email thread is not an approval record. Here's what a durable one actually needs, and how to build it with requests instead of chasing threads.

Most project updates answer "what did we do this week" when the client only wants to know one thing: do I need to do anything right now. Here is the structure that answers that, and the one that doesn't.

A new hire does not need your entire wiki on day one. They need eight things, in order, and a first task that proves the environment works.

A task waiting on the client isn't stalled, it's delayed by someone outside your control — and your board should say which one, because your team reads them very differently.

Part-time teams don't fail because people care less. They fail because the process still assumes everyone is in the same room at nine on Tuesday.

A client seat feels generous. Mostly it hands them a column view to reinterpret and a new way to manage your team by proxy — when all they wanted was one answer, twice a week.
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