Lived OperationsWhen You Are the Only One Who Knows What Is Going On
You can't take a Friday off because three people would need to text you to keep working. That's not a scheduling problem. That's the whole business running through one head.
Author
Corin Ashgrove
Writes about product state, notifications, and the quiet cost of noisy software. Previously shipped team tools for companies that outgrew their own process.
Articles by Corin Ashgrove
Lived Operations
Lived OperationsThe Tool Is Only as Honest as Its Last Update
Two teams rolled out the same kind of board, watched it drift within a month, and quietly went back to asking people directly — while still paying for the software.